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Legal – Terms & Conditions

The following terms and conditions are applicable to the purchase and use of certain Semtech (formerly Sierra Wireless) products and services. The terms and conditions that apply to you will be identified in the applicable quotation, order acknowledgment or customer agreement.

General Terms & Conditions of Sale for IoT Products and Services

Click here to view the General Terms & Conditions of Sale for IoT Products and Services.

Terms Applicable to Online Orders

The Sierra Wireless Customer Agreement governs any orders for products, services and solutions that are placed through online properties that reference this agreement.

The following Solution Terms also apply, depending on the products, services or solutions that are ordered:

AirLink® Services and Software

Click here to view the AirLink Management Service – Terms of Service.

Click here to view the AirLink Mobility Manager – Terms of Service.

Click here to view the End-User License Agreement for AirLink Edge Applications.

If you are ordering AirLink services online, please review the section above titled “Terms Applicable to Online Orders”.

AirVantage® Managed Solutions: Broadband Access

Click here to view the Acceptable Use Policy.

Octave™

Click here to view the Octave Service Level Agreement.

If you are ordering Octave online, please review the section above titled “Terms Applicable to Online Orders”.

Source

Click here to view the terms of use that govern access to and use of source.sierrawireless.com.

Warranty

Product Type
Purchased Directly from Semtech
Purchased from Semtech Authorized Reseller
AirLink® products
See Section 8 (Limited Warranty) of General Terms & Conditions of Sale
Cellular modules and FX and GL gateways
See Section 8 (Limited Warranty) of General Terms & Conditions of Sale

For warranties on Semtech services and software, see the applicable Semtech agreement governing use of such services or software.

Notices Regarding Qualcomm Patent Licenses

Click here to view certain notices and restrictions regarding patent licenses from Qualcomm Incorporated.

 

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Sierra Wireless is now Semtech